Aspire Hotel Sydney Is Seeking a Full Time Front Office Team Leader To Join Our Team

As Front Office Team Leader, you will be responsible for providing a great leadership to the Front Office team and assisting Front Office Manager and Senior Duty Manager in day-to-day supervision of Front Office operations.

This position is also responsible in undertaking key front office functions including exceed guest expectations by delivering outstanding service. Successful candidate will be expected to have:

• Ability to demonstrate ownership of daily reservation activities and hotel operations
• Experience of at least 1 year in a front office environment.
• Strong Communication and problem solving skills
• Ability to make decisions and manage your duties.
• Ability to supervise and lead by example
• Provide a positive environment that encourages Mentoring and training of Front office Team
• Strong customer focus.
• Excellent time management and the ability to multitask.
• Full availability to work a 7-day rotating roster (day and evening shifts involved). 

Candidates with previous RoomMaster, Fedelio or Opera PMS experience will be highly regarded. Only short listed candidates will be contacted

If this is you please apply with a cover letter and resume to: rrisal@aspirehotel.com

Duty Manager at Sydney CBD Hotel - POSITION FILLED

THIS POSITION HAS BEEN FILLED

The Metro Hospitality Group is looking for an experienced Duty Manager for one of our busy Inner City properties.

Applicants must have previous experience in a similar position supervising a Front Office team, as well as liaising with Management, Maintenance, Housekeeping and all other departments.

You will report to the Executive Assistant Manager and the General Manager and must have excellent communication skills.

Experience with Roster and General Standard Operating procedures within the hotel industry is a must.

The applicant must have previous experience with the following:

- Supervision of FD team.
- Knowledge of CMS is an advantage.
- Confident approach to resolving guest complaints.
- Excellent Grooming and presentation.
- Experience training and developing team members within the Front Office Department.
- Strong Customer Service Skills.

Please email your resume directly to mrajbhandari@metrohg.com


Applications close 31st January 2012

Fulltime Guest Services Agent - Sydney CBD Hotel

POSITION FILLED

Due to a recent change in the department, we are seeking a dynamic and friendly Guest Service Agent to join our busy Front Office team who understands, meets and continually wants to exceed our guest's expectations.

We currently have great team, looking for that one other person to complete the team.

We are looking for a one of kind individual:

Someone who stands out in the crowd, although humble in nature. You are considered to be one of the most important roles of the Hotel. You truly are our Brand Ambassador, who works with honesty, integrity, and ease.

Impeccably presented, there has never been a time where you exhibit any concern, always smiling, no challenge is too big.

Do you have the following.......

Skills / Experience and Qualifications
• Ability to demonstrate a commitment to outstanding customer service.
• Impeccable presentation with excellent communication and interpersonal skills.
• Attention to detail, flexible and reliable.
• Ability to multi task in a fast paced environment.
• Computer literate / GuestCentrix
• Attention to detail is paramount!!
• Consistently display' s a positive "can do" attitude, on where your warmth, professionalism and integrity will be one of the main reasons they choose to come back to Metro Hotel on Pitt

What are you waiting for?

No Student or Travel Visa: As the hotel requires long term applicants who can work 38 hours week

*Only short listed candidates will be contacted*

If you are looking for an exciting move to a company that promotes from within and provides you with great opportunities for growth and development - Apply now!

enquiries to lkapinski@metrohg.com

Dugong Beach Resort: Seeking a Qualified and Experienced Beautician for DAY SPA

Dugong Beach Resort is seeking a qualified and experienced (minimum 2 years) beautician for their DAY SPA, which overlooks the aqua waters of the Gulf of Carpentaria.

Working for the Resort, you and the Day Spa hairdresser - who has an established local and hotel guest client base - will operate the Day Spa.

Therapist services would include the following:
* Body & Facial treatments
* Eyebrow shape, eyelash and eyebrow tint
* Application of make-up
* Manicure and pedicure
* Waxing
* Body Massage
* Cosmetic sales

The successful applicant must have a pleasant disposition; a mature and professional attitude to clients; and the enthusiasm to grow the business. Familiarity with Li’tya products would be an advantage. The position is remunerated on a casual pay basis per current HIGA rates and anticipated hours are approximately 38 hrs per week. In addition, single ensuite accommodation and meals will be provided, as well as use of Resort facilities.
This is a fantastic opportunity for someone who enjoys working in unique and interesting environments.

Applications to:

Louise Winchester
Human Resources Manager
Email:LWinchester@dugongbeachresort.com.au
Mobile: 0418 613 103

Reservations Manager for Metro Hotel Ipswich International.

The Metro Hotel Ipswich International is seeking a passionate, skilled and experienced Reservations Manager.

We are located in the centre of the CBD of Ipswich, opposite the Ipswich City Council offices.

Our hotel has 97 rooms, award winning Restaurant and Lounge Bar, 24 Hour Room Service and Reception and extensive Function Facilities.

Reporting directly to the General Manager, your duties and responsibilities will involve but are not limited to:

Managing hotel room inventory to ensure Metro Hotel Ipswich International maximizes opportunities to provide

lodging to all clients and to achieve maximum revenue for the hotel through clever yield management.

Constantly updating distribution channels for room rates and availability.

Using computer software specific to reservations such as Property Management Systems (PMS).

Managing general inventory, room blocks and individual reservations achieving maximum revenue.

Enforcing no-show and cancellation charges and policies.

Developing strategies for using Internet Distribution Channels.

Ensuring accuracy of price quotes.

Generating emails or letters confirming guest reservations.

Assisting the Front Office manager in creating a service oriented team that provides guests of the Metro Hotel Ipswich International

with a clean, well maintained and comfortable environment.

Creating and maintaining rate codes.

Working with annual departmental budgets.

Communicating with groups and/or travel agents regarding special requests

Required knowledge, skills and abilities:

Database management knowledge.

Organization and time management skills.

Computer literacy and business minded.

Good communication and interpersonal skills.

Supervisory skills a must.

Be a team player.

Willing to go above and beyond for our hotel guests and team members.

Have immaculate grooming and professional presentation.

Education and Experience:

Graduate from an accredited college or university in an appropriate curriculum and considerable experience

related to this type of work including supervisory experience or a combination of training and experience.

Contact; Alex van Kersen, General Manager on 07 38128077 or avankersen@metrohg.com

Maintenance Handyman - Metro Hotel Sydney Central

Busy Sydney inner-cbd hotel requires a flexible labourer, maintenance & handyman to work in their maintenance department to assist with the day to day maintenance of the hotel.

Working with the Maintenance Manager you will manage work orders for repairs around the hotel including preventive maintenance.

Previous experience as a labourer required.

Immediate start.

Applications to maintenance@metrohg.com.

Aspire Hotel Sydney is seeking a Full time Duty Manager to join our Front Desk Team

POSITION FILLED

 

Aspire Hotel Sydney (Metro Hospitality Group) is seeking a Full time Duty Manager to join our Front Desk Team.

As Duty Manager, you are expected to assist the Front Office Manager manage daily hotel operations. You will be responsible for coordinating all areas of the hotel in the absence of hotel management ensuring operations run smoothly and efficiently.

The successful person will have:

- Ability to demonstrate ownership of daily hotel operations
- Flexibility in work hours
- Experience of at least 2 years in a front office environment.
- Strong Communication and problem solving skills
- Ability to make decisions and manage your shift duties.
- Ability to supervise and lead by example
- Provide a positive environment that encourages Mentoring and training of your Front office Team
- Ability to direct the whole team to ensure consistency in a high level of performance

Candidates with previous RoomMaster or Opera PMS experience, First Aid and Responsible Service of Alcohol certification will be highly regarded.

Only short listed candidates will be contacted

If this is you please apply with a cover letter and resume to: rrisal@aspirehotel.com

View the Aspire Hotel Sydney Website for Property Information