As Front Office Team Leader, you will be responsible for providing a great leadership to the Front Office team and assisting Front Office Manager and Senior Duty Manager in day-to-day supervision of Front Office operations.
- Ability to demonstrate ownership of daily reservation activities and hotel operations
- Experience of at least 1 year in a front office environment.
- Strong Communication and problem solving skills
- Ability to make decisions and manage your duties.
- Ability to supervise and lead by example
- Provide a positive environment that encourages Mentoring and training of Front office Team
- Strong customer focus.
- Excellent time management and the ability to multitask.
- Full availability to work a 7-day rotating roster (day and evening shifts involved).


