Aspire Hotel Sydney Is Seeking a Full Time Front Office Team Leader To Join Our Team

As Front Office Team Leader, you will be responsible for providing a great leadership to the Front Office team and assisting Front Office Manager and Senior Duty Manager in day-to-day supervision of Front Office operations.

This position is also responsible in undertaking key front office functions including exceed guest expectations by delivering outstanding service. Successful candidate will be expected to have:

• Ability to demonstrate ownership of daily reservation activities and hotel operations
• Experience of at least 1 year in a front office environment.
• Strong Communication and problem solving skills
• Ability to make decisions and manage your duties.
• Ability to supervise and lead by example
• Provide a positive environment that encourages Mentoring and training of Front office Team
• Strong customer focus.
• Excellent time management and the ability to multitask.
• Full availability to work a 7-day rotating roster (day and evening shifts involved). 

Candidates with previous RoomMaster, Fedelio or Opera PMS experience will be highly regarded. Only short listed candidates will be contacted

If this is you please apply with a cover letter and resume to: rrisal@aspirehotel.com

Duty Manager Wanted - Sydney CBD Location.

POSITION FILLED

Metro Hotel on Pitt, close to Town Hall Station, offers 115 well-appointed rooms and Paradiso Café. We are currently seeking an energetic and professional individual to join our dynamic Front Office team as Duty Manager, full time.
As Duty Manager you will be responsible for the smooth running of your shift, including the entire hotel operation in the absence of Senior Management, along with a number of key areas, including, but not limited to:

• Guest satisfaction, including check in and check out
• Managing the team
• Resolving guest complaints
• Cash and credit handling
• Product and local area knowledge
• Answering telephones and taking Reservations as required
• Revenue management, including maximizing occupancy and average rate

To be considered for this position you should possess the following attributes: 

• Strong customer focus
• Work well under pressure
• Well presented
• Enthusiastic Team Player
• Strong communication and interpersonal skills
• Previous hotel (accommodation) front office experience
• Excellent time management and the ability to multitask
• Full availability to work a 7-day rotating roster (day and evening shifts involved)
• Excellent attention to detail
• GuestCentrix experience preferred but not essential

This is a full time role involving shift work, including weekends. Previous hotel experience is preferred, however full training will be provided to the successful applicant.

This position offers the opportunity to develop in the offered role as well as the potential to advance within other hotels within Metro Hospitality Group.

If you excel in your current position and would like to be part of a dynamic, growing group,
Metro Hotel on Pitt is your next step. Apply today!

Only shortlisted candidates will be contacted.

Metro Hotel on Pitt is an equal opportunity employer.

To apply for this position, contact lisa Kapinski at lkapinski@metrohg.com

Fulltime Guest Services Agent - Sydney CBD Hotel

POSITION FILLED

Due to a recent change in the department, we are seeking a dynamic and friendly Guest Service Agent to join our busy Front Office team who understands, meets and continually wants to exceed our guest's expectations.

We currently have great team, looking for that one other person to complete the team.

We are looking for a one of kind individual:

Someone who stands out in the crowd, although humble in nature. You are considered to be one of the most important roles of the Hotel. You truly are our Brand Ambassador, who works with honesty, integrity, and ease.

Impeccably presented, there has never been a time where you exhibit any concern, always smiling, no challenge is too big.

Do you have the following.......

Skills / Experience and Qualifications
• Ability to demonstrate a commitment to outstanding customer service.
• Impeccable presentation with excellent communication and interpersonal skills.
• Attention to detail, flexible and reliable.
• Ability to multi task in a fast paced environment.
• Computer literate / GuestCentrix
• Attention to detail is paramount!!
• Consistently display' s a positive "can do" attitude, on where your warmth, professionalism and integrity will be one of the main reasons they choose to come back to Metro Hotel on Pitt

What are you waiting for?

No Student or Travel Visa: As the hotel requires long term applicants who can work 38 hours week

*Only short listed candidates will be contacted*

If you are looking for an exciting move to a company that promotes from within and provides you with great opportunities for growth and development - Apply now!

enquiries to lkapinski@metrohg.com